Tellers act as the primary face-to-face operational coordinators for branch retail cash transactions.

• Deposit and Withdrawal Validation: Verifying identity documentation and signature cards before updating customer account balances in the core banking platform.
• Negotiable Check Instrument Verification: Inspecting paper checks for proper endorsement chains, clear numeric matches, valid dates, and routing transit numbers to prevent return check losses.
• Transaction Limit Limits: Restricting the maximum dollar amount a teller can process independently before requiring a supervisor’s system override password.
• Surprise Cash Drawer Audits: Having branch managers perform unannounced physical cash counts of teller drawers to detect internal fraud or bookkeeping errors.
• Bait Money Deployment: Placing specially recorded currency bundles in teller drawers to assist law enforcement in tracking stolen cash following a robbery.