When an indicator breaches an amber or red threshold, the reporting platform must trigger a pre-configured, automated escalation workflow. This process converts the data alert into a formal Corrective Action Plan (CAP) tracking case.

[Metric Breach Event Logged] ---> [Automated Alert Case Formed] ---> [Binding CAP Milestone Assigned]

The system assigns accountability for the alert by routing a case notification directly to the designated business process owner. The owner must respond within predefined, time-bound service level agreements (e.g., 24 hours for Red breaches, 5 business days for Amber alerts) to document the cause of the variation and detail the steps being taken to bring the process back within safe operating parameters.