Course Overview:
Negotiation and Mediation Program is designed to provide individuals with the necessary skills to
effectively manage conflicts and engage in successful negotiations in both professional and personal
contexts. This program is built on the principles of collaborative negotiation, emphasizing
understanding human behavior, psychological tactics, and the cultural elements of negotiation.
Participants will learn practical techniques for resolving disputes, mediating between parties with
conflicting interests, and negotiating win-win solutions. The course combines theory with real-world
applications, using case studies, role plays, and simulations to hone skills.